With a background in healthcare administration and customer support, I am passionate about helping create a smooth, welcoming experience for both clients and providers. I bring strong communication, organization, and attention to detail to my role while maintaining professionalism and confidentiality.

Professional Experience

I have over four years of experience in healthcare administration, Revenue Cycle Management (RCM), virtual assistance, and customer support. My experience includes insurance verification and benefits, patient account management, payment collection, billing follow-ups, appointment scheduling, patient communication, and HIPAA-compliant documentation.

I have worked with platforms including Tebra, eClinicalWorks (eCW), MW Therapy, and SimplePractice and have supported psychiatry, physical therapy, and nutrition practices. My background also includes healthcare sales and customer support, strengthening my skills in problem-solving, communication, and client relations.

Hobbies & Interests

Outside of work, I enjoy playing and following cricket and badminton, traveling, photography, exploring automobiles, and keeping up with the latest developments in technology and AI.